Every investor has a unique Virtual Account number (VA), which helps our systems identify and reconcile your transactions quickly and accurately within Funding Societies' DBS trust account. Your financial assets remain segregated from Funding Societies' monies.
If no further verification is needed, deposits are typically credited to your Funding Societies Virtual Account within 5-10 minutes. In some cases, deposits may take up to several business days, especially over weekends or public holidays.
How to locate your Virtual Account Number (VA) in your account?
Web app:
Log in, select "Deposit" under the menu
Your VA (starting with 8853*) can be found on the left-hand column
Mobile app:
Log in, click on the dollar sign on the bottom pane and follow the steps accordingly.
Your VA number (starting with 8853*) can be found in Step 3 of this page.
Enter the amount you have deposited, select the bank that it came from, the method of funds transfer and upload a screenshot of the receipt/deposit confirmation that should clearly show your bank account number and amount transferred.
The deposit will be reflected in your account within 1 business day, if no further verification is required.
Acceptable Payment Methods:
Bank transfers (Account transfer, FAST transfer)
Note: Cheque payments are not permitted.
Payments must come from the investor's own bank account. Third-party payments are not allowed and will be rejected.
Can I make a deposit from a joint bank account?
Unfortunately, we currently do not accept deposits made from joint accounts. Deposits made from joint bank accounts will be rejected.